Legal INFORMATION

PRIVACY NOTICE

Last updated 7/7/2026

This privacy notice for AnderLoch Fitness & Nutrition (“Company,” “we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:

• Visit our website at www.anderlochfitness.com, or any website of ours that links to this privacy notice;

• Using the AnderLoch Fitness App and agreeing to use its services;

• Download and use any applications of ours that links to this privacy notice;

• Engage with us in other related ways ― including any sales, marketing, or events;

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at jasoncline@anderlochfitness.com.

ANDERLOCH FITNESS — PRIVACY POLICY

Effective June 1, 2026

1. Overview

This Privacy Policy explains how AnderLoch Fitness collects, uses, and protects your information when you use the App. We collect only what we need to provide the service.

2. Information We Collect

- Account info: your name, email, and password (stored securely).

- Profile info: optional profile photo.

- Activity: class registrations, check-ins, ratings, and messages.

- Purchases: membership and pass status. Card payments are handled by Stripe — we do not store your full card details.

- Device tokens: to deliver push notifications and Live Activities.

- Location: used only around the times of classes you're registered for, to enable check-in. It is not tracked at other times and we do not store a location history.

3. How We Use Your Information

We use your information to operate the App: to manage your account, schedule and check you into classes, process purchases, send class-related notifications, enable messaging with trainers, and improve the service.

4. Push Notifications & Location

Notifications and location access are optional and controlled by you in your device settings. Disabling them may limit features such as automatic check-in and class reminders, and may prevent you from checking in to classes that require location verification.

5. How We Share Information

We do not sell your personal information. We share data only with service providers that help us run the App — such as Supabase (backend/database), Apple (push notifications), and Stripe (payments) — and only as needed to provide the service, or when required by law.

6. Data Retention

We keep your information for as long as your account is active or as needed to provide the service and meet legal obligations.

7. Your Choices & Rights

You can edit your profile, manage notification and location permissions, and delete your account from within the App (Settings → Delete Account). Deleting your account removes your data from our systems; note that deleting the account does not by itself cancel an active paid membership — see the Return & Cancellation Policy.

8. Security

We use industry-standard measures to protect your information, including encryption in transit and access controls. No method of transmission or storage is 100% secure, but we work to safeguard your data.

9. Children's Privacy

The App is not directed to children under 13, and we do not knowingly collect their information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will reflect the effective date at the top of this document.

11. Contact

Questions about your privacy or this policy? Contact us at jasoncline@anderlochfitness.com.

ANDERLOCH FITNESS — TERMS OF USE

Effective June 1, 2026

1. Acceptance of These Terms

By creating an account or using the AnderLoch Fitness app (the "App"), you agree to these Terms of Use. If you do not agree, do not use the App. You must be at least 18 years old, or have the consent of a parent or guardian, to use the App.

2. The Service

The App lets members view class schedules, register and check in for in-person fitness classes, purchase passes and memberships, message trainers, and receive class-related notifications. Classes and training are physical, in-person services provided by AnderLoch Fitness.

3. Accounts

You are responsible for the information you provide and for keeping your login credentials secure. You are responsible for all activity that occurs under your account. Notify us immediately of any unauthorized use.

4. Health & Safety Disclaimer

Fitness activities carry inherent risks. You should consult a physician before beginning any exercise program. You participate in classes and use any facilities at your own risk. AnderLoch Fitness is not liable for injuries arising from your participation to the fullest extent permitted by law.

5. Purchases, Passes & Memberships

Passes, punch cards, drop-ins, and memberships are sold for in-person services and are processed by our payment provider (Stripe). Prices and offerings may change. Membership subscriptions renew automatically until cancelled. See our Return & Cancellation Policy for details on cancellations and refunds.

6. Check-In & Attendance

Credits or passes are consumed when you attend a class as described at the time of purchase. You are responsible for cancelling a reservation in time if you cannot attend, where cancellation is offered.

7. Acceptable Use

You agree not to misuse the App, including by attempting to access it in an unauthorized way, disrupting its operation, harassing other users or trainers, or uploading unlawful or offensive content. We may suspend or terminate accounts that violate these Terms.

8. User Content & Community Guidelines

You retain ownership of content you submit (such as profile photos and messages) and grant AnderLoch Fitness a license to use it as needed to operate the App. Do not upload content you do not have the right to share.

There is zero tolerance for objectionable content or abusive behavior. You agree not to post content that is harassing, threatening, hateful, obscene, or otherwise objectionable, and not to abuse other users. You can report a message or block another member directly from any chat (press and hold a message), and you can manage blocked members in Settings. We review reports and will remove offending content and may suspend or remove users who violate these guidelines, typically within 24 hours. Report concerns to jasoncline@anderlochfitness.com.

9. Notifications & Location

With your permission, the App sends notifications and uses your location around class times to enable features like automatic check-in. You can change these permissions at any time in your device settings. See the Privacy Policy for details.

10. Intellectual Property

The App and its content, branding, and software are owned by AnderLoch Fitness or its licensors and are protected by law. You may not copy, modify, or distribute them without permission.

11. Disclaimers & Limitation of Liability

The App is provided "as is" without warranties of any kind. To the fullest extent permitted by law, AnderLoch Fitness is not liable for indirect, incidental, or consequential damages arising from your use of the App.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the App after changes take effect constitutes acceptance of the updated Terms.

13. Contact

Questions about these Terms? Contact us at jasoncline@anderlochfitness.com.

ANDERLOCH FITNESS — RETURN & CANCELLATION POLICY

Effective June 1, 2026

1. In-Person Services

All passes, punch cards, drop-ins, and memberships purchased through the App are for in-person fitness classes and services provided by AnderLoch Fitness. They are not digital goods.

2. Memberships & Subscriptions

Membership subscriptions renew automatically each billing period until cancelled. You may cancel at any time; cancellation stops future renewals and takes effect at the end of the current billing period. You retain access for the period you have already paid for.

3. How to Cancel

To cancel a membership or subscription, contact AnderLoch Fitness at jasoncline@anderlochfitness.com. Deleting your app account does NOT automatically cancel a paid membership or stop billing — you must request cancellation directly.

4. Refunds

By purchasing a class pass, monthly subscription, or any other product, you understand that you are purchasing a non-refundable item, and all sales are finalized upon purchase. If you never receive your product, you may contact AnderLoch Fitness to receive your product.

5. Punch Cards & Class Credits

Class credits are consumed when you attend (or, where applicable, when a reserved class begins). Credits already spent cannot be refunded. Any expiration terms are shown at the time of purchase.

6. Missed Classes

If you cannot attend a class, please cancel your reservation ahead of time where cancellation is offered, so the credit can be returned according to the terms shown at booking. No-shows may forfeit the class credit.

7. Class Changes & Cancellations by Us

If AnderLoch Fitness cancels a class, any credit used for that class will be returned to your account. We will notify you of cancellations through the App.

8. Personal Session Credits

If you purchase personal session credits, you are responsible for requesting a session. Any unused credit may be revoked by AnderLoch Fitness as stated on each product.

9. Using Class Credits

Some classes require location verification: by purchasing credits for in-person classes, you understand that checking in through the App for these classes requires enabling Location Services for the App. If you choose not to allow Location Services, you may be unable to check in through the App for location-verified classes, and refunds will not be issued on this basis. Staff may be able to check you in manually at their discretion.

10. Requesting a Refund

Refunds are not processed. All sales are finalized. If you have any questions, please contact AnderLoch Fitness at jasoncline@anderlochfitness.com.

11. Contact

Questions about returns, cancellations, or billing? Contact us at jasoncline@anderlochfitness.com.